This section briefly describes the purpose of the Service and its practical benefits for Customers and Partner Companies.

For Customers, acquiring access to the ZOZI Service, its functions and features, and the right to use the ZOZI Card is intended to help save on household expenses through the accrual of bonuses calculated as a percentage of the Customer's expenditure, subject to the terms of this Offer.

For Partner Companies, the Service provides cross-platform analytics and research in the field of e-commerce and also supports the development of online commerce and increased purchasing activity among Customers.

The Service Administration publishes this public offer (hereinafter referred to as the “Public Offer”), which constitutes a public offer addressed to users of the Service (hereinafter referred to as the “User”).

Administration / Operator — the entity organising the Loyalty Programme and acting as the Service's party to this Agreement, determined according to the country selected by the User, in accordance with the section “Parties to the Agreement”.

Acceptance period — at least 30 calendar days; the Offer may not be withdrawn early. By agreeing to the terms, the User undertakes to comply with them; if the User disagrees, the User must stop using the Service. The Public Offer takes effect upon Acceptance.

The Programme is intended to increase Customers' activity in using the “ZOZI” Service, including the “ZOZI” savings card, when purchasing goods and services from organisations featured in the Service, and to increase the number of purchases and other acquisitions made from the Service's Partners.

In addition, a bonus may reduce the User's actual expenditure on the purchase on which it was calculated and thus, for the end consumer, may effectively also constitute a deferred discount on purchases made.

Participation in the Programme provides for the accrual of bonus points. Bonus points are accrued for accounting purposes and reflect the Customer's activity in purchasing the above-mentioned services under the terms of the Offer and the Loyalty Programme.

The Operator independently determines the number of bonus points to be accrued, using as the calculation basis the amount spent by the Customer at organisations listed in the “ZOZI” Service, provided that such expenditure can be tracked through the Service and the “ZOZI” Card and that all the terms of this Offer are complied with.

The amount of bonuses calculated on the basis of a Customer's expenditure transaction may not exceed the amount of that transaction.

Until the relevant amounts are transferred to the User's designated payment details, they are recorded in the User's Service account (on the participant's savings card) as bonuses/points/cashback “for accounting purposes, not a means of payment” (1 unit = 1 US cent or the equivalent in the selected currency at the ZOZ exchange rate) and reflect the amount of bonus due; these amounts are not wages, do not constitute remuneration for services and are not of a random nature.

The User acquires the Service's services within the Loyalty Programme by accepting this Offer. This includes acquiring access to the Service's functionality, the virtual savings card and other features of the Service.

The Loyalty Programme operates through the ZOZI savings card, which has no physical form. The Card number is the same as the Customer's unique identifier and is available in the “Account Management” section. The Card is used to record, accumulate, convert, receive and calculate bonuses (cashback). The Card identifier is transmitted in links to Partner stores in order to identify the Customer's expenditure and calculate bonuses based on that expenditure.

More information about the Card — View information

Bonuses (cashback) are accrued exclusively within the Loyalty Programme, for the purposes stated in the “About the Service” section and under the terms of this Offer.

Purchases, as well as the acquisition and use of the Service's services and the ZOZI savings card, are undertaken by the User voluntarily, on the User's own initiative, in the User's personal interests and for personal use. The Service does not determine the location, time, frequency or number of the User's purchases.

The Service does not assign work or services to the User, set tasks, mandatory results, schedules, locations, methods or procedures for any actions, require reports, or accept the results of any work or services.

The Card is not a bank card, means of payment or electronic money.

The Service/Card is not a bank deposit/account, does not accept Users' funds for safekeeping and does not provide payment services.

CASHBACK HUB LLP, Business Identification Number (BIN) 220440025877, Republic of Kazakhstan, Almaty, Turksib District, 31 Zavetnaya Street, postal code 050011. Contact details: [email protected].

1.1. The following terms are used for the purposes of this User Agreement:

Acceptance — the User's full and unconditional acceptance of the terms of this User Agreement by registering on the Service's resources. The acceptance period is at least 30 calendar days. The Offer may not be withdrawn before the expiry of this period.

Virtual Savings Card — a virtual account/card/balance — a card used to activate a cashback bonus and redirect the User to a purchase page. Accumulation of bonuses from online purchases. Conversion of bonuses into the currency of your country under the Programme rules. Withdrawal of bonuses and receipt of funds into a bank account or other payment details specified in the account. The Card is not a bank card, means of payment or electronic money and is used exclusively to identify the participant and record accruals under the Programme. The Service/Card is not a bank deposit/account, does not accept Users' funds for safekeeping and does not provide payment services.

Card Number (ID) — the Card number is the same as the Customer identifier and can be viewed in the “Account Management” section.

Gifts — units displayed in the Service that are solely informational and used for accounting purposes, and are not a prize or remuneration; they cannot be withdrawn separately. The amount of “gifts” represents part of the cashback (bonuses) previously accrued or due to be accrued to the User and is formed exclusively from the User's cashback balance. Such units are deducted from the main balance in instalments of no more than 70 US cents/the equivalent in the selected currency per withdrawal. This amount does not increase cashback beyond confirmed cashback and is not an additional amount: when accumulated bonuses are withdrawn, only funds derived from the User's cashback are credited. All amounts recorded on the Card are bonuses, regardless of their label or designation, including bonuses displayed with a currency symbol, such as $ or 1 US cent. The currency symbol indicates the currency into which the bonuses will be converted when withdrawn to a bank account.

Purchase — the User's acquisition of goods and/or services from Partners (organisations) listed in the ZOZI Service, in the User's personal interests and on the User's own initiative, using the functionality of the ZOZI Service and the ZOZI Virtual Savings Card.

Cashback (Bonus) — bonuses recorded as units and displayed in the Service, including under the designations “cashback”, “cashback” or “refund”, credited to the User by the Loyalty Programme Operator to encourage the acquisition and use of the ZOZI Service's services under the terms of this Offer and the Loyalty Programme. The bonus amount is determined as a percentage of the Customer's expenditure, information about which is transmitted using the ZOZI savings card. The amount of cashback (bonus) accrued may not exceed the amount of such expenditure.

Currency Symbols — the currency symbols $/1 US cent/other symbols indicate the currency into which bonuses will be converted when withdrawn to a bank account.

Cashback Activation — the process of redirecting the User to an online store's website or application to place a cookie that links the User's purchases to the ZOZI Service and the ZOZI Virtual Savings Card.

Personal Account — a standardised form provided to the Service User for completion and necessary for the Administration to properly provide the stated services.

Statement of Purchases Made by Service Users — a statement provided to the Service Administration by a Partner's and/or third party's website or its representative, containing data on the number of purchases made by Service Users through the Service.

Error — any malfunction in the system of the Service Administration or in the system of a Partner's and/or third party's website or their representatives that may result in incorrect information being displayed on the Service Administration's website or a Partner's and/or third party's website, or in the incorrect recording of the amount, status or number of cashback credits in the Service User's Virtual Account.

Partners/Organisations — legal entities, shops and services whose information is displayed in the ZOZI Service, or their advertising representatives/intermediaries/advertising networks.

Plugin — a browser extension that emulates navigation to online stores and services from ZOZI resources. To resolve disputes, the Plugin detects the presence of other extensions installed in the browser.

User/Customer — an individual aged 14 or over who is registered with the Service by creating an account and uses the Service exclusively for personal purposes unrelated to entrepreneurial, professional, agency, intermediary or other commercial activities.

Public Offer — this Agreement (Offer), entered into by the Parties through offer and acceptance without signing a separate written document.

Visitor — an individual who has visited the Service but has not completed registration with the Service.

Service/Card/ZOZI/Cashback Service — the Administration's online website/application resources located at: zozi.cash/ZOZI application.

Session — the period from the moment the User opens a Partner's and/or third party's website page by following a hyperlink posted on the Administration's website until one of the following events closes the Session:

• closing all internet browser windows in which a Partner's and/or third party's website page is open;
• 24 hours elapsing since the Service User's last interaction with a Partner's and/or third party's website in any internet browser window;
• restarting the server hosting the Partner's and/or third party's website and/or the server hosting the Service Administration's website.

Notes:

• opening additional pages of a Partner's and/or third party's website in a new internet browser window does not close the Session;
• following a hyperlink posted on the Service Administration's website in an internet browser of a different type or version creates a new Session;
• the Service User logging out by clicking the “Log Out of Account” link.

Link (Hyperlink) — an element of a hypertext document that contains a reference to another hypertext document or website and enables navigation to that document or website.

Parties — the Service Administration and the User collectively.

Participation Terms (or Terms) — the basic principles and rules for using the Service and the terms of participation in the Service, constituting an offer published in the Service on zozi domains and in ZOZI applications. The User's registration with the Service followed by creation of an Account constitutes the User's acceptance of the offer published by the Administration and expresses the User's full agreement with the terms of that offer (User Agreement).

Participation in the Purchase Process — providing the User with the functionality of the ZOZI Service and the Virtual Savings Card, enabling the User to view promotions, select a store or offer in the ZOZI catalogue, follow a ZOZI Service link containing the User's Virtual Savings Card identifier to a Partner store, track the purchase status and use the Virtual Savings Card to accumulate bonuses calculated on expenditure for such purchases.

The User acquires the Service's services within the Loyalty Programme by accepting this Offer, registering with the Service, obtaining access to its functionality and the Virtual Savings Card, and subsequently actually using the Service. Acquisition of the Service's services does not require a separate direct payment and is carried out under the terms of this Offer and the Loyalty Programme.

Cookie File — a small data file stored on the User's computer, containing technical, non-personally identifying data and used to ensure the correct operation of the Service.

IP Address — the unique network address (identifier) of a computer on the internet.

Web Page — a logical unit of the internet identified by an individual, unique address (URL).

Website/Resource/Application of the Specified Organisations — a website/application on the internet belonging to a Partner of the Service Administration and/or a third party with which the Service Administration's Partner has entered into an appropriate agreement, enabling the status and occurrence of a purchase from that organisation to be tracked.

URL — a standardised way of writing the address of an internet resource.

Unclaimed Account/Inactive Account (Accounts Subject to Deletion) — a User account in which there has been no login to the Service's Personal Account for 18 (eighteen) consecutive months. After this period, the User's bonus account is reset to zero and the account is deleted. To preserve bonuses, the User must log in to the Service's Personal Account at least once every 18 (eighteen) months.

Administration / Operator / Service / ZOZI — the entity acting as the Service's party to this Agreement, determined according to the User's country in accordance with the “Parties to the Agreement” section.

2.1. By accepting the Offer, the User confirms that the User acts as an individual and uses the Service exclusively for personal, family, household and other needs unrelated to profit-making, resale, agency, intermediary or other commercial activities.

2.2. A User intending to use the Service must accept this User Agreement.

2.3. By accepting the User Agreement, the User confirms that the User is an individual with full legal capacity, is at least 14 years old and is not subject to any restrictions on accepting this User Agreement.

2.4. Registration of the User with the Service constitutes acceptance of the User Agreement.

2.5. Acceptance of this User Agreement subject to conditions or reservations is not permitted.

2.6. Acceptance of this User Agreement is possible provided the following conditions are met simultaneously:

2.7. The User carefully reads all the terms of this User Agreement.

2.8. The User agrees to comply with all the terms of this User Agreement.

3.1. Acceptance period — at least 30 calendar days; the Offer may not be withdrawn early. By agreeing to the terms, the User undertakes to comply with them; if the User disagrees, the User must stop using the Service. The Public Offer takes effect upon Acceptance.

3.1.1 Administration / Operator — the entity organising the Loyalty Programme and acting as the Service's party to this Agreement, determined according to the country selected by the User, in accordance with the “Parties to the Agreement” section.

3.2. The Programme is intended to increase Customers' activity in using the “ZOZI” Service, including the “ZOZI” savings card, when purchasing goods and services from organisations featured in the Service, and to increase the number of purchases and other acquisitions made from the Service's Partners.

3.2.1. In addition, a bonus may reduce the User's actual expenditure on the purchase on which it was calculated and thus, for the end consumer, may effectively also constitute a deferred discount on purchases made.

3.3. Participation in the Programme provides for the accrual of bonuses (cashback) for accounting purposes, reflecting the Customer's activity in acquiring and using the services of the ZOZI Service and the ZOZI savings card under the terms of the Loyalty Programme.

3.4. The bonus amount is determined as a percentage of the Customer's expenditure, information about which has been tracked using the ZOZI savings card, subject to the terms of this Offer and the Loyalty Programme. The amount of cashback/bonuses accrued may not exceed the amount of such expenditure.

3.5.Participation in the Programme provides for the accrual of bonuses (cashback) for accounting purposes, reflecting the Customer's activity in acquiring and using the services of the ZOZI Service and the ZOZI savings card under the terms of the Loyalty Programme.

3.6. Until the relevant amounts are transferred to the User's designated payment details, they are recorded in the User's Service account (on the participant's savings card) as bonuses/points/cashback “for accounting purposes, not a means of payment” (1 unit = 1 1 US cent/the equivalent in the selected currency) and reflect the amount of bonus due; these amounts are not wages, do not constitute remuneration for services and are not of a random nature.

3.7. All amounts recorded on the Card, regardless of their name, label, designation or display method, including bonuses displayed with a currency symbol, such as $ or 1 US cent, are bonuses recorded exclusively within the Loyalty Programme. The currency symbol is used solely for informational purposes and does not mean that such amounts are funds, currency, electronic money or any other means of payment. The symbol merely indicates the currency into which bonuses may be converted when withdrawn to the User's bank account.

3.8. The User acquires the Service's services within the Loyalty Programme by accepting this Offer. This includes acquiring access to the Service's functionality, the Virtual Savings Card and other features of the Service.

3.9. The Loyalty Programme operates through the ZOZI savings card, which has no physical form. The Card number is the same as the Customer's unique identifier and is available in the “Account Management” section. The Card is used to record, accumulate, convert, receive and calculate bonuses (cashback). The Card identifier is transmitted in links to Partner stores in order to identify the Customer's expenditure and calculate bonuses based on that expenditure.

3.9.1. Purchases, as well as the acquisition and use of the Service's services and the ZOZI savings card, are undertaken by the User voluntarily, on the User's own initiative, in the User's personal interests and for personal use. The Service does not determine the location, time, frequency or number of the User's purchases.

3.9.2. The Service does not assign work or services to the User, set tasks, mandatory results, schedules, locations, methods or procedures for any actions, require reports, or accept the results of any work or services.

3.9.3. The Card is not a bank card, means of payment or electronic money and is used exclusively to identify the participant and record accruals under the Programme.

3.9.4. The recording of accruals in the Personal Account does not constitute a bank deposit/account or create electronic money; the Service does not accept Users' funds for safekeeping and does not provide payment services.

3.9.5. The User's bonus account and user account are subject to deletion if the User has not logged in to the Service's Personal Account for 18 (eighteen) consecutive months. After this period, the User's bonus account is reset to zero and the user account is deleted.

4.1. Individuals wishing to use the Service's services and obtain Customer access to ZOZI functionality and savings opportunities must register with the Service themselves.

4.2. By providing the requested information to the Administration, the User confirms that all the data provided are complete, accurate and correct and have been provided by the User personally.

4.3. The User may not provide third parties' data during registration.

4.4. The Administration is not responsible if the User provides incorrect data during registration.

4.5. A User may create only one Account. When the Service is used and purchases are made through a Service User's Account, the purchases are presumed to be made by the Service User to whom that Account belongs.

4.6. The Service Administration reserves the right to delete a User's Account if, for any reason, notifications cannot be delivered to the User, including if the Service User declines to receive notifications from the Administration. The User must keep the information supplied during registration up to date and report changes to that information within 30 days of such changes.

4.7. The User may change registration data at any time through the Personal Account.

4.8. The User is solely responsible for the security of their login credentials and password, as well as for all actions performed on the Service in their name, i.e. through their account.

4.9. The User must take all necessary measures to protect their login credentials and password from third parties. If the User has reason to believe that the account password has become known to third parties, the User must immediately change the password in the Personal Account (if this function is available). The User must follow generally accepted account-access security practices.

4.10. The User must immediately contact Service support if the User has reason to believe that third parties have gained access to the account, including if the User cannot log in with their login credentials and password.

4.11. If the User has forgotten the account password, the User may use the password recovery form. After this form is completed, further password-change instructions will be sent to the email address provided by the User.

4.12. When an account is deleted by the User or the Administration, the User's data will no longer be accessible. Amounts/bonuses/cashback are deemed unclaimed, the obligation to pay them ceases, and accruals are cancelled.

5.1. After registering on the Service's Website, the Customer gains access to the Virtual Savings Card, on which Bonuses (Cashback) are displayed, as well as to other services and features of the Service. The amount of Bonuses (Cashback) is calculated automatically as a percentage of the User's expenditure. The calculation procedure and the amount of Bonuses (Cashback) accrued are determined at the Service Administration's discretion.

5.2. Participation of the Service in Purchase Processes — the Service provides the User with the functionality of the ZOZI Service and the Virtual Savings Card, enabling the User to view promotions, select a store or offer in the ZOZI catalogue, follow a ZOZI Service link containing the User's Virtual Savings Card identifier to a Partner store, track the amount spent on purchases from Service Partners and use the Virtual Savings Card to accumulate bonuses calculated on such purchase expenditure.

5.3. When using the Service and making subsequent expenditure transactions, the Customer must follow the recommendations and conditions stated in the Offer and on the page containing the “Cashback Activation” button. Without complying with these recommendations and conditions, the Service may be unable to identify the Customer's expenditure, making it impossible to calculate Bonuses (Cashback) and constituting a breach of the ZOZI Loyalty Programme terms.

5.4. A Service User is entitled to withdraw Bonuses/Cashback displayed in the User's Virtual Account only on the terms of this Offer.

5.5. Card Number (ID) — the Card number is the same as the Customer identifier and can be viewed in the “Account Management” section.

5.5.1. Cashback/Bonus may be adjusted or cancelled, including in cases of improper use of the Service or violation of the terms of this Offer.

5.5.2. The Service does not guarantee an exact amount of Cashback (Bonuses). The actual amount accrued may differ and depends on various factors, including factors beyond the Service's control. This provision applies to all rates expressed as “up to”.

5.5.3. The Service Administration is also entitled to cancel, adjust or otherwise change Bonuses/Cashback of any status due to possible Errors in their calculation and/or accrual, or due to any actions deemed by the Service Administration to be deceptive, false or fraudulent. The Service Administration reserves the right, at its discretion, to take all reasonable measures against fraud and abuse involving the Service and/or Website to the extent necessary.

5.6. There may be delays in updating information on the availability and amount of bonuses in the Service. This may be due to a lack of automatic data updates by a Partner. As a result, outdated information may sometimes be published. Such circumstances are outside the Service's responsibility.

6.1. Every Service User is given the opportunity to withdraw accumulated Cashback.

6.2. Funds received by the User constitute a bonus intended to encourage the acquisition and use of the “ZOZI” Service's services, are calculated as a percentage of the purchase price paid by the User to Service Partners and do not constitute wages or remuneration for services.

6.2.1. Accruals are recorded in ZOZI Bonuses/Units. Units are converted into funds at the rate of 1 unit = 1 1 US cent/the equivalent in the selected currency and transferred to the User's bank account/savings card.”

6.3. Accumulated Cashback is credited in the local currency of the country or another available currency at the time of withdrawal.

6.4. To receive Cashback displayed in the Virtual Account, the Service User must select a method of receiving cashback funds from the options offered by the Service Administration.

6.5. The list of available methods of receiving funds is determined by the Service Administration and displayed in the User's Personal Account.

6.6. Cashback may be withdrawn to a Service User only using the User's valid, accurate, complete and correct payment details. The Service Administration is not responsible for any payments or their receipt or non-receipt where the Service User has provided incomplete, inaccurate or incorrect information, provided that the details used for the relevant transfer of funds correspond to the details supplied by the Service User.

6.7. The User may withdraw accumulated Cashback to the User's payment details; the current list of available Cashback withdrawal methods is always displayed on the Administration's website.

8.1. From the time of registration with the Service, the User undertakes not to use obscene language, make insults, degrade honour or dignity, make threats, exert unlawful pressure or engage in actions intended to damage the Service's business reputation in oral or written interactions with the Service and its representatives. If this clause is breached, the Service Administration may delete the User's account.

8.2. The Loyalty Programme is intended exclusively for the User's personal, family, household and other non-business use. Use of the Programme for entrepreneurial, professional, agency, intermediary or other commercial purposes is prohibited. If this prohibition is breached, the Service may refuse to accrue or pay Bonuses (Cashback), cancel the bonus balance, restrict or block access to the account, or unilaterally terminate performance of the Offer. The User represents that the User does not act as an agent, intermediary, seller, contractor, webmaster or other person using the Service for commercial purposes, does not engage in unlawful business activities through the Service and undertakes to compensate the Service for losses and expenses arising from a breach of this clause.

8.3 Funds received by the User constitute a bonus intended to encourage the acquisition and use of the “ZOZI” Service's services, are calculated as a percentage of the purchase price paid by the User to Service Partners and do not constitute wages or remuneration for services. Purchases are made by the User voluntarily, in the User's own name and personal interests; the Service does not determine the location, time or number of purchases. The Service does not assign or accept work or services from the User, establish tasks, schedules, locations or procedures for performance, supervise the process or require reporting. Reimbursement of funds (cashback) is made within the Loyalty Programme, is not to be classified as wages or remuneration under civil-law, agency or contracting agreements and does not establish an employment relationship.

8.4. The Service is provided only for personal and family purchases. Commercial use is prohibited without prior notice to the Administration at [email protected] and the conclusion of a separate agreement; such activity is permitted only for limited liability companies/individual entrepreneurs/self-employed persons.

8.5. The Referral/Affiliate Programme is available only to self-employed persons, individual entrepreneurs and legal entities, is governed by separate rules and is not part of this Loyalty Programme. The User must give advance notice of the intention by writing to [email protected] to enter into a separate agreement.

8.6. If the terms of use are breached, the User undertakes to compensate the Administration for any property losses (damages), including the tax base and legal costs. The Administration may offset/deduct such amounts from the User's cashback balance.

9.1. The User acknowledges that the Service, its interface and content (including, but not limited to, design elements, text, graphics, illustrations, videos, scripts, programs, sounds and other objects and collections thereof associated with the Service) are protected by copyright, trademarks and other rights belonging to the Administration or other lawful rights holders.

9.2. The User may not reproduce, copy, modify, destroy, adapt (including by translating or localising), sell, rent out, publish, download or otherwise distribute the Service or its components, decompile or otherwise attempt to extract the source code of Service components that constitute software, or modify the Service's functionality without the Administration's prior written consent.

9.3. The User may not remove and/or modify any information provided within the Service, including copyright notices and other intellectual property identifiers, where present.

9.4. Unless expressly stated otherwise in this Offer, nothing in this Offer may be construed as a transfer of exclusive rights to the Service and/or its components to the User.

10.1. The Parties' relations under the Offer are governed by the laws in force in your country.

11.1. The Parties recognise the legal validity of electronic correspondence — documents sent by email. Such documents are documents executed in simple written form and signed by an equivalent of a handwritten signature (the email address), since only the Parties themselves and persons authorised by them have access to the relevant means of communication — email addresses.

12.1. When a Service User purchases any goods and/or services on the websites of Partners and/or third parties that can be accessed through the Service, all rights and mutual obligations of the parties arising from the sale and purchase process arise directly between the Service User and the Partner's and/or third party's website on which the Service User makes or has made the purchase.

12.2. The Service Administration bears no liability, and will not be liable, to the Service User for matters including, but not limited to, the availability of particular goods, their completeness, quality, merchantable condition, delivery times, return periods, warranty periods, the quality of services or other services provided by Partners and/or third parties.

12.3. The Service Administration is not responsible if a Partner's and/or third party's website, or its representative, for any reason does not include a Service User's purchase in the Report on Purchases Made by Service Users provided to the Service Administration. If details of a purchase made on a Partner's and/or third party's website are absent from the Report on Completed Purchases supplied by that Partner's and/or third party's website or its representative, no claims may be made against the Service Administration regarding the accrual of Cashback for that purchase.

12.4. The Service Administration is not responsible for any delay in transferring Cashback that is not attributable to the Service Administration and is beyond its control. The Service Administration's obligations to credit the relevant amounts are deemed fully discharged upon completion of the transfer to the User.

12.5. The Service Administration is exempt from liability for any losses, complaints and claims associated with the use of this Service and the Service Administration's Website. The Service Administration takes all reasonable measures and makes efforts to ensure that all information on the Website is accurate, reliable and up to date. Nevertheless, the Service Administration does not guarantee the accuracy or currency of any information posted on the Website at any given time and does not accept claims concerning malfunctions, Errors and inaccuracies or any damage resulting from such malfunctions, errors and inaccuracies.

12.6. The User acknowledges and agrees that the Service is provided “as is”. The Administration gives no warranties regarding the consequences of using the Service or its interaction with other software.

12.7. The Service or its elements may periodically be partially or completely unavailable due to preventive maintenance or other technical work necessary for the normal operation of the Service. In such cases, the Administration is under no obligation to notify Users and/or bears no liability for their failure to receive information.

12.8. The Administration does not warrant that the Service will be suitable for any particular purpose. The User acknowledges and agrees that the results of using the Service may not meet the User's expectations.

12.9. Service Partners are not checked by the Administration for compliance with any particular requirements (reliability, completeness, legality, etc.). The Administration is not responsible for any information or materials posted on Partners' services that the User accesses through the Service, including any opinions or statements expressed on third-party websites, etc., or for the availability of such websites or content and the consequences of their use by the User.

12.10. A link (in any form) on the Service to any website, product, service or information of a commercial or non-commercial nature does not constitute the Administration's endorsement or recommendation of such products (services or activities), unless expressly stated in the Service.

12.11. The User is solely responsible for their actions when using the Service, including posting and transmitting information, comments, images and other materials to third parties through the Service. The User is solely responsible for respecting third-party rights and complying with applicable laws and this Agreement when using the Service.

12.12. The Administration may restrict the User's account in the event of a breach of this Agreement by the User.

12.13. The Loyalty Programme is intended exclusively for the User's personal and family consumption; use for entrepreneurial, professional, agency or other commercial purposes is prohibited. Remuneration may be accrued on purchases made by family members if a family account is activated and the Rules are complied with. If the prohibition is breached, the Service may refuse to accrue/provide compensation, cancel cashback, block the account and terminate the Offer. The User warrants that the User does not act as an agent/intermediary/seller/contractor/webmaster and undertakes to compensate the Service for any losses and expenses arising from such a breach.

12.14. The Service is provided solely for personal and family savings. Commercial use is prohibited without prior notice to the Administration at [email protected] and the conclusion of a separate agreement; such activity is permitted only for limited liability companies/individual entrepreneurs/self-employed persons. If the terms of use are breached, the User undertakes to compensate the Administration for any property losses (damages). The Administration may offset/deduct such amounts from the User's bonus/cashback balance.

13.1. The Service is not liable for complete or partial failure to perform its obligations under this Offer if such failure results from force majeure circumstances arising after the conclusion of the Offer, beyond the Service's reasonable control, extraordinary and unavoidable in nature, and directly preventing performance of the obligations. Such circumstances may include, in particular, earthquakes, floods, fires, other natural disasters, military operations, riots, civil unrest, strikes, blockades, embargoes, epidemics, and the adoption of acts or imposition of restrictions by state or local authorities that prevent the performance of this Offer.

13.2. The Service is not liable for inability to perform or improper performance of obligations caused by acts or omissions of banks, payment systems, Partners, contractors, telecommunications operators, hosting providers, advertising networks or Partner stores, or by Users providing inaccurate information, committing abuses or fraudulent acts, or engaging in other bad-faith conduct that breaches the terms of this Agreement and could not be promptly and conclusively detected by the Service. Such circumstances are recognised as being beyond the Service's direct control.

13.3. Users independently post materials on third-party internet resources, and such posting is beyond the Company's direct control. The Company is objectively unable to carry out comprehensive monitoring of the internet, including reviewing and analysing all posted video, audio and other materials, and, until it receives reliable information about a specific publication, it has no practical ability to prevent or stop its distribution, including where it contains a link, promotional code or mention of the ZOZI Service. The Company's failure to identify such a publication does not in itself indicate that the publication was ordered, commissioned, coordinated or approved by the Company. Such circumstances are recognised as being beyond the Service's direct control.

For the purpose of preventing violations of advertising laws, the Company:

1. expressly prohibits Users from publicly advertising and promoting the Service in this Offer;

2. places a prominent notice of this prohibition on the Referral Programme page;

3. reviews reports of violations and, upon receiving reliable information about a prohibited publication, takes the measures provided for in the Offer, including demanding removal of the material, blocking the referral link and cancelling remuneration accrued for such placement.