This section briefly describes the purpose of the Service and its practical benefits for customers and partner companies.

For customers, obtaining access to the ZOZI Service, its functionality and features, as well as obtaining the right to use the ZOZI Card, is intended to help save the family budget through the accrual of bonuses calculated as a percentage of the customer’s expenses, subject to the terms of this Offer.

For partner companies, the Service provides cross-platform analytics and research in the field of e-commerce and also contributes to the development of online trade and increased customer purchasing activity.

The Service Administration publishes this public offer (hereinafter referred to as the “Public Offer”), which is addressed to users of the Service (hereinafter referred to as the “User”).

Administration / Operator — the person acting as the organiser of the loyalty program and a party to this Agreement on behalf of the Service, determined depending on the User’s selected country in accordance with the “Parties to the Agreement” section.

The acceptance period is no less than 30 calendar days, and the Offer may not be revoked prior to expiry of that period. By agreeing to the terms, the User undertakes to comply with them; if the User disagrees, the User must stop using the Service. This Public Offer enters into force upon acceptance.

The Program is intended to increase customer loyalty and activity in obtaining and using the services of the ZOZI Service when making purchases and incurring expenses with organisations listed in the Service catalogue. The Program is implemented using the ZOZI virtual loyalty card.

Participation in the Program provides for the accrual of bonuses (cashback) for accounting purposes, reflecting the Customer’s activity in obtaining and using the services of the ZOZI Service and the ZOZI loyalty card under the terms of the Loyalty Program.

The amount of the bonus is determined as a percentage of the Customer’s expenses, information about which is tracked using the ZOZI loyalty card, in accordance with this Offer and the Loyalty Program. The amount of accrued cashback/bonuses may not exceed the amount of such expenses.

Before transfer to the User’s payment details, the relevant amounts are recorded in the User’s Service account (on the participant’s loyalty card) as bonuses/points/cashback “for accounting purposes only, not as a means of payment” (1 unit = 1 US cent or the equivalent of the selected currency at the exchange rate determined by ZOZI) and reflect the amount of the bonus due. Such amounts do not constitute wages, remuneration for services, or random payments.

The User obtains the Service’s services within the Loyalty Program by accepting this Offer, including access to the Service’s functionality, the virtual loyalty card, and other features of the Service.

The Loyalty Program is implemented using the ZOZI loyalty card without a physical card being issued. The Card number matches the Customer’s unique identifier and is available in the “Account Management” section. The Card is used for accounting, accumulation, conversion, receipt, and calculation of bonuses (cashback). The Card identifier is embedded in links leading to partner stores for the purpose of identifying the Customer’s expenses and calculating bonuses based on such expenses.

More about the Card — View details

Bonuses (cashback) are accrued exclusively within the Loyalty Program, for the purposes specified in the “About the Service” section, and subject to the terms of this Offer.

Purchases, as well as the acquisition and use of the Service’s services and the ZOZI loyalty card, are made by the User voluntarily, on the User’s own initiative, in the User’s personal interests, and for the User’s own use. The Service does not determine the place, time, frequency, or number of the User’s purchases.

The Service does not instruct the User to perform work or provide services, does not set tasks, mandatory results, schedules, places, methods, or procedures for taking any actions, does not require reporting, and does not accept the results of any work or services.

The Card is not a bank card, a means of payment, or electronic money.

The Service/Card is not a bank deposit or bank account, does not accept the User’s funds for safekeeping, and does not provide payment services.

CASHBACK HUB LLP, BIN 220440025877, Republic of Kazakhstan, Almaty, Turksib District, 31 Zavetnaya St., postal code 050011. Contact details: admin@zozi.cash.

1.1. For the purposes of this User Agreement, the following terms shall apply:

Acceptance — the User’s full and unconditional acceptance of the terms of this User Agreement by registering on the Service resources. The acceptance period is no less than 30 calendar days. The Offer may not be revoked before the expiry of that period.

Virtual loyalty card — a virtual account/card/balance used to activate cashback bonuses and redirect the User to the purchase page. Accrual of bonuses from online purchases. Conversion of bonuses into the currency of your country in accordance with the Program rules. Withdrawal of bonuses and receipt of funds to the bank account or other payment details specified in the account. The Card is not a bank card, a means of payment, or electronic money, and is used exclusively to identify the participant and record accruals under the Program. The Service/Card is not a bank deposit or bank account, does not accept the User’s funds for safekeeping, and does not provide payment services.

Card number (ID) — the Card number matches the customer identifier and is available in the “Account Management” section.

Gifts — units displayed in the Service for informational and accounting purposes only. They are not a prize or remuneration and cannot be withdrawn separately. The amount of such “gifts” reflects a portion of the cashback (bonuses) previously accrued or to be accrued to the User and is formed exclusively from the User’s cashback balance. Such units are debited from the main balance in tranches of no more than 70 US cents or the equivalent of the selected currency per withdrawal. This amount does not increase cashback beyond the confirmed cashback and is not an additional amount. Upon withdrawal of accumulated bonuses, only funds formed from the User’s cashback are credited. All amounts recorded on the Card are bonuses, regardless of their label or designation, including bonuses displayed with a currency sign, for example $ or 1 US cent. The currency sign indicates the currency into which the bonuses will be converted upon withdrawal to a bank account.

Purchase — the User’s acquisition of goods and/or services from Partners (organisations) listed in the ZOZI Service, in the User’s personal interests and on the User’s own initiative, using the functionality of the ZOZI Service and the ZOZI virtual loyalty card.

Cashback (bonus) — bonuses accounted for in the form of units and displayed in the Service, including under the designations “cashback”, “cash back”, or “refund”, credited to the User by the Loyalty Program Operator for the purpose of stimulating the acquisition and use of the ZOZI Service’s services under the terms of this Offer and the Loyalty Program. The amount of the bonus is determined as a percentage of the Customer’s expenses, information about which is transmitted using the ZOZI loyalty card. The amount of accrued cashback (bonus) may not exceed the amount of such expenses.

Currency signs — currency symbols such as $ / 1 US cent / other symbols indicate the currency into which the bonuses will be converted upon withdrawal to a bank account.

Cashback activation — the process of redirecting the User to the website or app of an online store in order to place a cookie file that links the User’s purchases to the ZOZI Service and the ZOZI virtual loyalty card.

Personal Account — a standardised form provided to the Service User for completion and required for the proper provision by the Administration of the declared services.

Statement of purchases made by Service Users — a statement provided by the Partner’s website and/or a third party/their representative to the Service Administration, containing data on the number of purchases made by Service Users using the Service.

Error — any malfunction in the system of the Service Administration or in the system of the Partner’s website and/or a third party/their representatives that may result in incorrect display of any information on the Service Administration Website or the Partner’s website and/or a third party, or incorrect display of the amount of Cashback in the Service User’s Virtual account, including its status and/or amount.

Partners/organisations — legal entities, stores, and services, information about which is размещена in the ZOZI Service, as well as their advertising representatives/intermediaries/advertising networks.

Plugin — a browser extension that emulates redirection to online stores and services from ZOZI resources. For the purpose of resolving disputes, the Plugin identifies the presence of other extensions installed in the browser.

User/Customer — an individual aged 14 or older, registered in the Service by creating an account and using the Service exclusively for personal purposes not related to entrepreneurial, professional, agency, intermediary, or other commercial activity.

Public Offer — this Agreement (Offer), concluded by the Parties in offer-and-acceptance form without signing a separate written document.

Visitor — an individual who has visited the Service but has not completed the registration procedure in the Service.

Service/Card/ZOZI/Cashback Service — the Administration’s website/app resources on the Internet located at: zozi.cash / ZOZI app.

Session — a period of time from the moment the User opens a page of the Partner’s website and/or a third party by clicking a hyperlink posted on the Administration Website until one of the following events occurs, thereby ending the Session:

• closure of all Internet browser windows with the page of the Partner’s website and/or third-party website open;
• expiry of 24 hours from the User’s last interaction with the Partner’s website and/or third-party website in any browser window;
• restart of the server hosting the Partner’s website and/or third-party website and/or the server hosting the Service Administration Website.

Notes:

• opening additional webpages of the Partner’s website and/or third-party website in a new Internet browser window does not end the Session;
• using a hyperlink posted on the Service Administration Website in an Internet browser of a different type or version creates a new Session;
• logging out of the account by the Service User by clicking the “Log out of account” link.

Link (hyperlink) — an object of a hypertext document containing a reference to another hypertext document or website and used to navigate to that document or website.

Parties — the Service Administration and the User jointly.

Terms of Participation (or Terms) — the core principles and rules for using the Service, as well as the terms of participation in the Service, constituting an offer published in the Service on ZOZI domains and in the ZOZI applications. Registration of the User in the Service with subsequent creation of an Account constitutes the User’s acceptance of the offer published by the Administration and expresses the User’s full agreement with the terms of such offer (User Agreement).

Participation in the purchase process — provision to the User of the functionality of the ZOZI Service and the virtual loyalty card, enabling the User to review promotions, select a store or offer in the ZOZI catalogue, proceed to the partner store via a ZOZI Service link containing the identifier of the User’s virtual loyalty card, track the status of a purchase, and use the virtual loyalty card to accumulate bonuses calculated based on the expenses for such purchases.

The User obtains the Service’s services within the Loyalty Program by accepting this Offer, registering in the Service, obtaining access to its functionality and the virtual loyalty card, and subsequently using the Service in practice. The acquisition of the Service’s services does not require a separate direct payment and is subject to this Offer and the Loyalty Program.

Cookie file — a small data file stored on the User’s computer containing technical non-personalised data used to ensure proper operation of the Service.

IP address — a unique network address (identifier) of a computer on the Internet.

Web page (or webpage) — a logical unit of the Internet identified by an individual and unique address (URL).

Website/resource/application of the said organisations — a website/application on the Internet belonging to a Partner of the Service Administration and/or a third party, with whom the Partner of the Service Administration has entered into an appropriate agreement allowing the status and fact of a purchase with such organisation to be tracked.

URL — a standardised method of writing the address of a resource on the Internet.

Unclaimed account / Inactive account (accounts subject to deletion) — a User account for which no login to the Service Personal Account has occurred for 18 (eighteen) consecutive months. Upon expiry of that period, the User’s bonus account shall be reset to zero and the account shall be deleted. To preserve bonuses, the User must log into the Service Personal Account at least once every 18 (eighteen) months.

Administration / Operator / Service / ZOZI — the person acting as a party to this Agreement on behalf of the Service, determined depending on the user’s country in accordance with the “Parties to the Agreement” section.

2.1. By accepting the Offer, the User confirms that the User acts as an individual and uses the Service exclusively for personal, family, household, and other non-commercial needs not related to profit-making, resale, agency, intermediation, or other commercial activity.

2.2. A User intending to use the Service must accept this User Agreement.

2.3. Upon acceptance of the User Agreement, the User confirms that the User is a fully capable individual who has reached the age of 14 and has no restrictions preventing acceptance of this User Agreement.

2.4. Registration of the User in the Service shall constitute acceptance of the User Agreement.

2.5. Acceptance of this User Agreement subject to conditions or reservations is not permitted.

2.6. Acceptance of this User Agreement is possible only if the following conditions are met simultaneously:

2.7. Careful reading by the User of all terms of this User Agreement.

2.8. The User’s agreement to comply with all terms of this User Agreement.

3.1. The acceptance period is no less than 30 calendar days, and the Offer may not be revoked prior to expiry of that period. By agreeing to the terms, the User undertakes to comply with them; if the User disagrees, the User must stop using the Service. This Public Offer enters into force upon acceptance.

3.1.1. Administration / Operator — the person acting as the organiser of the loyalty program and a party to this Agreement on behalf of the Service, determined depending on the User’s selected country in accordance with the “Parties to the Agreement” section.

3.2. The Program is intended to increase customer loyalty and activity in obtaining and using the services of the ZOZI Service when making purchases and incurring expenses with organisations listed in the Service catalogue. The Program is implemented using the ZOZI virtual loyalty card.

3.3. Participation in the Program provides for the accrual of bonuses (cashback) for accounting purposes, reflecting the Customer’s activity in obtaining and using the services of the ZOZI Service and the ZOZI loyalty card under the terms of the Loyalty Program.

3.4. The amount of the bonus is determined as a percentage of the Customer’s expenses, information about which is tracked using the ZOZI loyalty card, in accordance with this Offer and the Loyalty Program. The amount of accrued cashback/bonuses may not exceed the amount of such expenses.

3.5. Participation in the Program provides for the accrual of bonuses (cashback) for accounting purposes, reflecting the Customer’s activity in obtaining and using the services of the ZOZI Service and the ZOZI loyalty card under the terms of the Loyalty Program.

3.6. Before transfer to the User’s payment details, the relevant amounts are recorded in the User’s Service account (on the participant’s loyalty card) as bonuses/points/cashback “for accounting purposes only, not as a means of payment” (1 unit = 1 US cent / equivalent of the selected currency) and reflect the amount of the bonus due. Such amounts do not constitute wages, remuneration for services, or random payments.

3.7. All amounts recorded on the Card, regardless of their name, label, designation, or method of display, including bonuses displayed with a currency sign, including $ or 1 US cent, are bonuses recorded exclusively within the Loyalty Program. The currency sign is used solely for informational purposes and does not mean that such amounts are money, currency, electronic money, or any other means of payment. That sign merely indicates the currency into which bonuses may be converted upon withdrawal to the User’s bank account.

3.8. The User obtains the Service’s services within the Loyalty Program by accepting this Offer, including access to the Service’s functionality, the virtual loyalty card, and other features of the Service.

3.9. The Loyalty Program is implemented using the ZOZI loyalty card without a physical card being issued. The Card number matches the Customer’s unique identifier and is available in the “Account Management” section. The Card is used for accounting, accumulation, conversion, receipt, and calculation of bonuses (cashback). The Card identifier is embedded in links leading to partner stores for the purpose of identifying the Customer’s expenses and calculating bonuses based on such expenses.

3.9.1. Purchases, as well as the acquisition and use of the Service’s services and the ZOZI loyalty card, are made by the User voluntarily, on the User’s own initiative, in the User’s personal interests, and for the User’s own use. The Service does not determine the place, time, frequency, or number of the User’s purchases.

3.9.2. The Service does not instruct the User to perform work or provide services, does not set tasks, mandatory results, schedules, places, methods, or procedures for taking any actions, does not require reporting, and does not accept the results of any work or services.

3.9.3. The Card is not a bank card, a means of payment, or electronic money and is used exclusively to identify the participant and record accruals under the Program.

3.9.4. The accounting of accruals in the Personal Account does not constitute a bank deposit/account or electronic money. The Service does not accept the User’s funds for safekeeping and does not provide payment services.

3.9.5. The bonus account and the User’s account shall be deleted if the User does not log into the Service Personal Account for 18 (eighteen) consecutive months. Upon expiry of that period, the User’s bonus account shall be reset to zero and the account shall be deleted.

4.1. Persons wishing to use the Service’s services, obtain user access to the ZOZI functionality, and benefit from the available savings opportunities must complete registration in the Service independently.

4.2. By providing the requested information to the Administration, the User confirms that all data provided are complete, accurate, and correct and have been provided personally by the User.

4.3. The User may not provide third-party data during registration.

4.4. The Administration shall not be liable if the User provides incorrect data during registration.

4.5. Only one Account may be created by one User. When the Service is used and purchases are made using the Service User’s Account, it shall be presumed that such purchases are made by the Service User corresponding to that Account.

4.6. The Service Administration reserves the right to delete the User’s Account if, for any reason, it is impossible to deliver notifications to the User, including where the Service User refuses to receive notifications from the Administration. The User must keep the information provided during registration up to date and must notify the Administration of any changes within 30 days from the date of such changes.

4.7. The User may amend the registration data at any time through the Personal Account.

4.8. The User is solely responsible for the security of the User’s login and password, as well as for everything done in the Service on the User’s behalf, i.e. under the User’s account.

4.9. The User must take all necessary measures to protect the User’s login and password from third parties. If the User has reason to believe that the password for the User’s account has become known to third parties, the User must immediately change the password in the User’s personal account, where such functionality is available. The User must comply with generally accepted account security rules.

4.10. The User must immediately contact the Service support team if the User has reason to believe that third parties have gained access to the User’s account, including where the User cannot log into the account using the User’s login and password.

4.11. If the User forgets the password to the User’s account, the User may use the password recovery form. After completion of that form, further instructions for changing the password will be sent to the email address specified by the User.

4.12. If an account is deleted by the User or by the Administration, the User’s data will no longer be available. Amounts/bonuses/cashback shall be recognised as unclaimed, the payment obligation shall terminate, and the accruals shall be cancelled.

5.1. After registration on the Service Website, the Customer obtains access to a virtual loyalty card displaying Bonuses (Cashback), as well as access to other services and features of the Service. The amount of Bonuses (Cashback) is calculated automatically as a percentage of the User’s expenses. The procedure for calculating and accruing Bonuses (Cashback) is determined by the Service Administration at its sole discretion.

5.2. Participation of the Service in the purchase process — the Service provides the User with the functionality of the ZOZI Service and the virtual loyalty card, enabling the User to review promotions, select a store or offer in the ZOZI catalogue, proceed to the partner store via a ZOZI Service link containing the identifier of the User’s virtual loyalty card, track the amount of expenses on purchases made from the Service’s partners, and use the virtual loyalty card to accumulate bonuses calculated based on such expenses.

5.3. When using the Service and carrying out further expense transactions, the Customer must comply with the recommendations and conditions specified in this Offer, as well as on the page containing the “Cashback Activation” button. Failure to comply with such recommendations and conditions may prevent the Service from identifying the Customer’s expenses, which makes the calculation of Bonuses (cashback) impossible and constitutes a violation of the terms of the ZOZI Loyalty Program.

5.4. The Service User may withdraw the Bonuses/Cashback displayed in the User’s Virtual account only on the terms set out in this Offer.

5.5. Card number (ID) — the Card number matches the customer identifier and is available in the “Account Management” section.

5.5.1. Cashback/Bonus may be adjusted or cancelled, including in the event of improper use of the Service or violation of the terms of this Offer.

5.5.2. The Service does not guarantee the exact amount of Cashback (Bonuses). The actual amount accrued may differ and depends on various factors, including factors beyond the Service’s control. This provision applies to all rates indicated using the wording “up to”.

5.5.3. The Service Administration also has the right to cancel, adjust, or otherwise change Bonuses/Cashback of any status in connection with possible Errors in their calculation and/or accrual, as well as in connection with any actions deemed by the Service Administration to be deceptive, false, or fraudulent. The Service Administration reserves the right, at its sole discretion, to take all reasonable measures against fraudulent actions and abuse involving the Service and/or the Website to the extent necessary.

5.6. Delays in updating information about bonus availability and bonus amounts are possible within the Service. This may be due to the absence of automatic data updates from the partner. As a result, outdated information may in some cases be published. Such circumstances are outside the Service’s area of responsibility.

6.1. Each Service User is given the opportunity to withdraw accumulated Cashback.

6.2. The funds received by the User constitute a bonus intended to stimulate the acquisition and use of the ZOZI Service’s services, are calculated as a percentage of the purchase price paid by the User to the Service’s partners, and do not constitute wages or remuneration for services.

6.2.1. Accruals are accounted for in ZOZI Bonuses/Units. Units are converted into money at the rate of 1 unit = 1 US cent / equivalent of the selected currency and transferred to the User’s bank account / loyalty card.

6.3. Accrued Cashback is credited in the local currency of the country or another available currency at the time of withdrawal.

6.4. To receive the Cashback displayed in the Virtual account, the Service User must choose one of the methods for receiving Cashback funds offered by the Service Administration.

6.5. The list of available methods for receiving funds is determined by the Service Administration and published in the User’s Personal Account.

6.6. Cashback may be withdrawn to the Service User only using the Service User’s valid, accurate, complete, and correct payment details. The Service Administration shall not be liable for any payments or for their receipt or non-receipt where incomplete, inaccurate, or incorrect information is provided by the Service User, provided that the data used for the relevant transfer of funds correspond to the data specified by the Service User.

6.7. The User may withdraw accumulated Cashback to the User’s payment details. The current list of available Cashback withdrawal methods is always displayed on the Administration’s website.

8.1. From the moment of registration in the Service, the User undertakes, in oral and written interactions with the Service and its representatives, not to use obscene language, make insults, humiliate honour and dignity, make threats, exert unlawful pressure, or take actions aimed at harming the Service’s business reputation. In the event of a violation of this clause, the Service Administration shall have the right to delete the User’s account.

8.2. The Loyalty Program is intended exclusively for the User’s personal, family, household, and other non-business use. Use of the Program for entrepreneurial, professional, agency, intermediary, or other commercial purposes is prohibited. In the event of a violation of this prohibition, the Service shall have the right to refuse the accrual or payment of Bonuses (cashback), cancel the bonus balance, restrict or block access to the account, and unilaterally terminate performance under this Offer. The User represents that the User does not act as an agent, intermediary, seller, contractor, webmaster, or other person using the Service for commercial purposes, does not carry out unlawful entrepreneurial activity using the Service, and undertakes to compensate the Service for losses and expenses arising from a violation of this clause.

8.3. The funds received by the User constitute a bonus intended to stimulate the acquisition and use of the ZOZI Service’s services, are calculated as a percentage of the purchase price paid by the User to the Service’s partners, and do not constitute wages or remuneration for services. Purchases are made by the User voluntarily, in the User’s own name, and in the User’s personal interests. The Service does not determine the place, time, or number of purchases. The Service does not instruct the User to perform work or provide services, does not accept work or services from the User, does not set tasks, schedules, places, or procedures for performance, does not control the process, and does not require reporting. Compensation of funds (cashback) is provided within the Loyalty Program, shall not be classified as wages or remuneration under civil law / agency / contractor arrangements, and does not create employment relations.

8.4. The Service is provided solely for personal and family purchases. Commercial use is prohibited without prior notice to the Administration at admin@zozi.cash and execution of a separate agreement. Such activity is permitted only for LLCs / sole proprietors / self-employed persons.

8.5. The referral/affiliate program is permitted only for self-employed persons, individual entrepreneurs, and legal entities, is governed by separate rules, and does not form part of this Loyalty Program. The User must notify the Administration in advance at admin@zozi.cash for the purpose of concluding a separate agreement.

8.6. In the event of a violation of the terms of use, the User undertakes to compensate the Administration for any property losses (damages), including tax liabilities and legal costs. The Administration shall have the right to set off / deduct such amounts from the User’s cashback balance.

9.1. The User acknowledges that the Service, its interface, and its content, including, without limitation, design elements, text, graphic images, illustrations, video, scripts, software, sounds, and other objects and compilations related to the Service, are protected by copyright, trademarks, and other rights belonging to the Administration or other lawful right holders.

9.2. The User may not reproduce, copy, modify, destroy, adapt, process, including by translation or localisation, sell, rent, publish, download, or otherwise distribute the Service or its components, decompile or otherwise attempt to extract the source code of software components of the Service, or modify the functionality of the Service without the Administration’s prior written consent.

9.3. The User may not remove and/or alter any information posted within the Service, including copyright notices and means of individualisation, where present.

9.4. Unless expressly stated otherwise in this Offer, nothing in this Offer shall be construed as transferring any exclusive rights to the Service and/or its components to the User.

10.1. Relations between the Parties under this Offer shall be governed by the applicable laws of your country.

11.1. The Parties recognise the legal validity of emails and documents sent by email (e-mail). Such documents shall be deemed documents executed in simple written form and signed by an analogue of a handwritten signature, namely the relevant email address, since only the Parties themselves and the persons authorised by them have access to the relevant means of communication, i.e. the email addresses.

12.1. Where the Service User purchases any goods and/or services on the websites of Partners and/or third parties that may be accessed using the Service, all rights and obligations arising from the sale and purchase process arise directly between the Service User and the website of the Partner and/or third party from which the Service User makes, or has made, the purchase.

12.2. The Service Administration shall not bear any liability to the Service User for, including without limitation, the availability of any product, its completeness, quality, appearance, delivery periods, return periods, warranty periods, quality, and other services of Partners and/or third parties.

12.3. The Service Administration shall not be liable if the website of the Partner and/or third party, or its representative, for any reason fails to include the Service User’s purchase in the Statement of purchases made by Service Users provided to the Service Administration. If information about a purchase made on the website of the Partner and/or third party is absent from the Statement of purchases made of the website of the Partner and/or third party, or its representative, no claims may be made against the Service Administration in relation to cashback accrual for such purchase.

12.4. The Service Administration shall not be liable for any delays in transferring Cashback that occur through no fault of the Service Administration and are beyond its control. The Service Administration’s obligations to transfer the relevant amounts shall be deemed fully performed from the moment the transfer to the User is made.

12.5. The Service Administration shall be released from liability for any losses, claims, and demands related to the use of this Service and the Service Administration Website. The Service Administration takes all reasonable measures and makes every effort to ensure that all information on the Website is accurate, reliable, and up to date. Nevertheless, the Service Administration does not guarantee the accuracy or timeliness of any information posted on the Website at any given time and does not accept claims relating to any failures, Errors, inaccuracies, or any damage resulting therefrom.

12.6. The User acknowledges and agrees that the Service is provided on an “as is” basis. The Administration gives no warranties regarding the consequences of using the Service or the interaction of the Service with other software.

12.7. The Service or its elements may periodically become partially or fully unavailable due to maintenance or other technical work necessary for the normal functioning of the Service. In such cases, the Administration shall have no obligation to notify Users and/or bear liability for the Users’ failure to receive information.

12.8. The Administration gives no warranties that the Service will be suitable for specific intended purposes. The User acknowledges and agrees that the result of using the Service may not meet the User’s expectations.

12.9. The Service’s Partners are not verified by the Administration for compliance with any requirements, including accuracy, completeness, and legality. The Administration shall not be liable for any information or materials posted in partner services to which the User gains access using the Service, including any opinions or statements expressed on third-party websites, nor for the availability of such websites or content or the consequences of their use by the User.

12.10. Any link, in any form, to any website, product, service, or any information of a commercial or non-commercial nature posted on the Service does not constitute approval of, or a recommendation for, such products, services, or activities by the Administration, except where expressly stated otherwise on the Service.

12.11. The User is solely responsible for the User’s actions when using the Service, including the posting and transmission of information, comments, images, and other materials to third parties by means of the Service. The User is solely responsible for compliance with third-party rights, applicable law, and this Agreement when using the Service.

12.12. In the event of violations of this Agreement by the User, the Administration may restrict the operation of the User’s account.

12.13. The Loyalty Program is intended exclusively for the User’s personal and family use. Use for entrepreneurial, professional, agency, or other commercial purposes is prohibited. Accrual of rewards for purchases of family members is permitted where a family account is activated and the applicable Rules are complied with. In the event of a violation of this prohibition, the Service shall have the right to refuse accrual/compensation, cancel cashback, block the account, and terminate this Offer. The User guarantees that the User does not act as an agent / intermediary / seller / contractor / webmaster and undertakes to compensate the Service for any losses and expenses arising from such violation.

12.14. The Service is provided solely for personal and family savings. Commercial use is prohibited without prior notice to the Administration at admin@zozi.cash and execution of a separate agreement. Such activity is permitted only for LLCs / sole proprietors / self-employed persons. In the event of a violation of the terms of use, the User undertakes to compensate the Administration for any property losses (damages). The Administration shall have the right to set off / deduct such amounts from the User’s bonus/cashback balance.

13.1. The Service shall not be liable for full or partial non-performance of obligations under this Offer where such non-performance results from force majeure circumstances arising after conclusion of the Offer, beyond the Service’s reasonable control, extraordinary and unavoidable in nature, and directly preventing performance of the relevant obligations. Such circumstances may include, without limitation, earthquakes, floods, fires, other natural disasters, military actions, mass unrest, civil disturbances, strikes, blockades, embargoes, epidemics, as well as acts adopted by state authorities or local self-government bodies and restrictions introduced by them that prevent performance under this Offer.

14.1. This Offer may be amended by the Administration unilaterally at any time, provided that such amendments shall take effect no earlier than 30 days after publication.

14.2. Users shall be notified of amendments to the Offer by publication of a new version of the User Agreement on the Service.

14.3. Amendments to the Loyalty Program Rules shall take effect upon expiry of 30 calendar days from the date of publication on the Service. Prior to expiry of that period, the Public Offer of the Program may not be revoked.

15.1. All disputes arising between the Parties shall be resolved through negotiations.

15.2. The Parties have agreed that a mandatory pre-trial claims procedure shall apply to disputes arising out of performance of this Offer.

15.3. Claims under this Offer may be sent by the Parties by email.

15.4. The Parties have agreed that the period for responding to a claim shall not exceed 30 calendar days.

15.5. The Parties have agreed on contractual jurisdiction at the location of the Service Administration.

16.1. Terms in partner programs may change without notice from the partner. Current terms may be viewed on the relevant Service pages.

16.2. Gifts — units displayed in the Service for informational and accounting purposes only. They are not a prize or remuneration and cannot be withdrawn separately. The amount of such “bonuses” reflects a portion of the cashback previously accrued or to be accrued to the User and is formed exclusively from the User’s cashback balance. Such units are debited from the main balance in tranches of no more than 701 US cents / equivalent of the selected currency per withdrawal. This amount does not increase cashback beyond the confirmed cashback and is not an additional amount. Upon withdrawal of accumulated bonuses, only funds formed from the User’s cashback are credited. All amounts recorded on the Card are bonuses, regardless of their label or designation, including bonuses displayed with a currency sign, for example $ or 1 US cent. The currency sign indicates the currency into which the bonuses will be converted upon withdrawal to a bank account.

16.3. The Parties have agreed that in all matters not expressly governed by this Offer, the applicable provisions of current law shall apply.

16.4. This Offer constitutes the entire agreement between the Parties with respect to the subject matter of this Offer and supersedes and renders invalid all other obligations or representations that may have been accepted or made by the Parties orally or in writing prior to conclusion of this Offer.

16.5. This Offer, in the form of a User Agreement, is concluded in offer-and-acceptance form without signing a separate written document.

16.6. Misuse of the Service and hacking are prohibited.

16.7. If, for any reason, one or more provisions of the Agreement are held invalid or unenforceable, this shall not affect the validity or enforceability of the remaining provisions of the Agreement.

16.8. This Agreement constitutes a contract between the User and ZOZI regarding the procedure for using the Service and supersedes all previous agreements between the User and ZOZI.

16.9. With respect to services provided under the Agreement free of charge, consumer protection laws may not apply to relations between the User and ZOZI.

16.10. The referral/affiliate program is permitted only for self-employed persons, individual entrepreneurs, and legal entities, is governed by separate rules, and does not form part of this Loyalty Program. The User must notify the Administration in advance at admin@zozi.cash for the purpose of concluding a separate agreement. In the event of a violation of these conditions, the User undertakes to compensate the Service for any losses and expenses arising from such violation.

16.11. The Service shall not be liable for impossibility or improper performance of obligations where this is caused by acts or omissions of banks, payment systems, partners, contractors, communications operators, hosting providers, advertising networks, partner stores, as well as by the provision by Users of inaccurate information, abuse, fraudulent actions, or other bad-faith conduct in breach of this Agreement, where the Service could not have identified such conduct clearly and in a timely manner. Such circumstances shall be recognised as circumstances beyond the Service’s direct control.

17.1. By registering on our Service, you confirm your consent to receive advertising and informational emails, which may contain news and other information related to our Service’s services.

17.2. The Service guarantees that each email sent will contain a link allowing you to unsubscribe from future mailings. You may unsubscribe from the mailing list at any time simply by following the link provided at the bottom of the email.

Legal identifiers:

CASHBACK HUB LLP, BIN 220440025877, Republic of Kazakhstan, Almaty, Turksib District, 31 Zavetnaya St., postal code 050011. Contact details: admin@zozi.cash.