Cashback at Alibaba

Important! First, read the "General Recommendations" to avoid losing cashback.

Orders may be placed on the waiting list with a delay of up to 5 days.

1. Use only the website for purchases; cashback does not work in the mobile application.
2. Add items to your cart only after activating cashback.
3. Cashback is not paid for orders with the delivery country being China.
4. Cashback is not paid for orders in the following categories:
- Safety and protection> Personal protective equipment> Masks and respirators)
- For health and medicine> Medical consumables)
5. Cashback is not paid for orders of the following products:
- Virtual products (including gift certificates, coupons and any other virtual forms of prepayment).
- Prohibited goods. More detailed information here)
- Electronic cigarettes and related accessories ) in the USA.
6. Cashback is not paid for invalid orders and orders for which violations have been identified (actions generated by various devices, programs or robots; orders determined to be invalid or orders with violations by Alibaba’s analytical algorithms, etc.).

Friends, please note that the store has certain product categories that do not qualify for cashback. Occasionally, related products may mistakenly fall into these categories. Therefore, if you have met all the conditions but did not receive cashback, it means that this product is not eligible for cashback in the first place.

If you believe the issue lies with our service, you can take advantage of our monetary test guarantee.

Average time: 96 days.
Maximum time: 252 days.

All countries