1. Non-standard versions of Chrome or Safari. Other popular browsers may have built-in features that interfere with your cashback — such as price tracking, antivirus extensions, or ad blockers.

2. VPN.

3. Ad blockers.

4. Browser comparison tools. For example, best price finders, seller reliability indicators, price history, etc.

5. Antivirus software (if improperly configured).

6. Incognito mode (with blocked cookie storage).

7. You didn’t read the store’s terms. Each store pays for specific categories and under specific conditions. Be sure to check them — they’re available on the cashback activation page.

8. Added an item to the cart before activating cashback.

9. Used a coupon or promo code not from ZOZI or the store itself — in that case, the cashback may go to the promo code distributor.

10. Clicked other links after activating cashback.

11. Paid with a card or wallet that offers special cashback for that store. Use cards with flat cashback for all purchases instead.

12. Selected the wrong country.

13. Switched to a different network or mobile operator after activating cashback.

14. Haven’t scanned your device for viruses in a long time.